IT Professionals

IT, Software, Web and Telecoms Apprenticeships

The Advanced and Higher Apprenticeship for IT, Software, Web & Telecoms is made up of qualifications and learning that will provide apprentices with the skills and knowledge required to become competent in their chosen job role. The framework includes a balance of content in technical, business and interpersonal areas, designed to ensure your workforce has an appropriate set of skills to operate in today’s IT & Telecoms job role. This qualification is accredited by City & Guilds.

This framework is relevant for job roles that require skills such as:

  • Senior IT Technician / 2nd /3rd line support
  • Systems support desk / Telecommunications technician/ Engineer Network Planner

In addition to generic units, the apprenticeship contains ‘vendor’ and industry recognised certifications from Microsoft, Cisco, VMware, Citrix, Juniper, LPI Linux, EMC and CompTIA.

A choice of 1 vendor unit from:

  • VMware Install Configure & Manage 6 (VCP6)
  • Citrix Certified Professional (CCP7.6)
  • LPI Linux Essentials
  • Microsoft Exchange Server
  • Microsoft System Center Manager (SCCM)
  • Checkpoint Firewall
  • CompTIA A+
  • EMC Information Systems Management (Storage)
  • Prince2 Foundation
  • ITIL V3 Foundation

Apprenticeship Framework Overview

Knowledge

Level 3 Certificate in ICT Systems and Principles
OR
Level 4 Diploma for ICT Professionals (Systems and Principles)

Competence

Level 3 Diploma in ICT Professional Competence
OR
Level 4 Diploma in ICT Professional Competence

Functional Skills

English
Maths
ICT

ERR + PLTS

Employee Rights & Responsibilities
Personal Learning and Thinking Skills

Level 3

Advanced Diploma in IT Software, Web & Telecoms Professionals – Framework Overview
Qualifications Awarding Body Level
Diploma in ICT Professional Competence L3 (Competence) NCFE 3
Certificate in ICT Systems and Principles L3 (Knowledge) NCFE 3
Functional Skills English NCFE 2
Functional Skills Maths NCFE 2
Functional Skills ICT NCFE 2
ERR + PLTS

Level 4

Higher Diploma for IT Professionals – Framework Overview
Qualifications Awarding Body Level
Level 4 Diploma for ICT Professionals (Systems and Principles) (Knowledge) NCFE 4
Level 4 Diploma in ICT Professional Competence (Competence) NCFE 4